Insurance ID Cards

Carriers have started sending out benefit ID cards for new enrollees.  Remember, these cards will arrive in discrete unmarked envelopes.  Please make sure you are carefully sorting through your mail over the next few weeks, so your benefit cards do not accidentally end up in the trash.

All enrolled in the UMR medical plan will receive a new card for 2024.

Member information will remain the same, but we have a new telemedicine provider for 2024 – Teladoc!  For more information or to schedule a no cost virtual appointment visit www.teladochealth.com.

There is an App for that!  UMR, Kaiser, Symetra and Guardian have apps you can download to your smartphone or tablet. Visit the Apple or Google app store today and never be without your benefit information.

Flexible Spending Accounts

If you are enrolled in a flexible spending account (FSA) in 2023, do not throw away your FSA debit card, even if you’ve used all the funds in your account.  These cards are valid for three (3) years and will be reloaded with 2024 funds (if elected) for use beginning January 1, 2024.  Our flexible spending administrator, PBA, automatically sends out new cards approximately 30 days before the card’s expiration date.  If your card is set to expire by year-end, keep a look out for your new card to arrive.  If you have misplaced your FSA debit card, you may request a new one by contacting PBA at FSA@pbaclaims.com.

Remember that flexible spending plans are “use it or lose it”.  This means that FSA funds can only be used to pay for eligible expenses incurred in 2023.  Unused funds as of December 31, 2023, will not roll to next year; they are forfeited back to the plan.  If you have 2023 FSA-eligible expenses that were paid for out-of-pocket, you have until March 31, 2024, to submit a claim for reimbursement.

In December, we proudly spotlight Project Manager, Heather Curts. Heather is a PM for the district region of the Northern Indiana team.

Before coming to Stratosphere Quality, Heather worked as a warehouse associate and seasonal supervisor for a Macy’s distribution center out of Tennessee. After moving to Indiana, Heather applied for a DQI role with a temporary staffing agency, and SQ has been her work home ever since. After coming to SQ full-time, Heather has progressed and excelled at her roles. Heather quickly became a Team Lead, almost two years later a Project Supervisor, and now a Project Manager.

Heather enjoys a fast-paced work environment and does her best to foster a welcoming and supportive environment for all her employees. She enjoys the variety of work we perform and feels like it gives her a sense of purpose and provides an opportunity for her to make a difference. Heather enjoys building customer relationships and training new employees the SQ way!

To the new employees coming into SQ, she would say, there are going to be jobs you’re not going to be fond of but stick with it and always keep in mind that something different will be coming soon.

Some fun facts about Heather, she is a proud wife and proud mom of 3 boys, 1 daughter, 2 stepdaughters, and 1 daughter-in-law. When Heather isn’t working, she enjoys taking their boat out, fishing, crafting, painting, and gardening.

If Heather could remove one world problem, it would be hatred. Heather feels that everyone deserves to be treated like a human and given the opportunity to contribute to society.

We appreciate all you do for SQ Heather!

Do you have a favorite recipe from your childhood, a recipe for a dish that everyone wants you to bring to a pitch in, or maybe a favorite from online? We would love for you to share your special recipes with us!

Send them in to sqnewsletter@stratospherequality.com 

Spread some cheer with these holiday cookie recipes!

Christmas Cookies